Saturday December 3rd, 2011 19:58 So what’s SHOEMINT all about?

You’ve probably heard about the different shoe clubs online. There’s SHOEDAZZLE,  JUSTFAB, SOLESOCIETY and others. SHOEMINT is one of the newer venues. As of this post, they aren’t officially open, but they have released a few teasers in anticipation of their grand opening in January.

Most shoe clubs have a figure head. SHOEDAZZLE has Kim Kardashian, and JUSTFAB has Kimora Lee Simmons. SHOEMINT’s figurehead is Rachel Bilson. I don’t know much about her at the moment, but I will soon know if she has a talent for picking beautiful women’s shoes or not. She has teamed up with Nicole Chavez and Steve Madden to create the shoe lines. They are advertising that their shoes will be of superior quality and higher standards compared to the other shoe clubs.

Here’s how it works:

Once you’ve signed up, every month you will receive an email from ShoeMint showcasing the shoes available for purchase. Once you purchase your first pair, you will still receive the monthly shoe offerings, but unless you opt out before a certain period of time for that month, you will be charged $79.98.

I will be purchasing and reviewing ShoeMint shoes to let you know if they are worth the money.  Leave me a comment and let me know what you think about ShoeMint.

 

38 Comments on “So what’s SHOEMINT all about?”

  • Gina Cummings December 28, 2011 at 8:13 pm

    I love Rachel. We are about the same size. My friends say I could be her double. I love the first selections! Can’t wait to see the whole line this January!

  • Jennifer January 1, 2012 at 1:40 am

    I like the shoes they show on their site and I want to buy. Where do they ship?

    • Brennan April 25, 2012 at 12:16 pm

      I “pulled the trigger” and bhguot the wine colored Paulines, but agree that the selection was a bit lacking and the heel height was outrageous on the selections. If I wear 6″ heels I’m 6’2″! Crazy! Not to mention impractical for everyday use. I keep looking at the leopard print wedges but feel like they are too trendy to get much wear out of. I’ll be interested to see what month 2 looks like…

  • Bethany January 1, 2012 at 1:44 am

    Thanks for visiting! ShoeMint ships to anywhere in the USA and Canada.

  • Kate Johnson January 2, 2012 at 6:05 pm

    I love shoemint so far. I’ve been a member of other shoe of the month clubs (Sole Society, Just Fab, Shoe Dazzle, etc.) I signed up for Shoemint as soon as I saw it. I cancelled my Shoe Dazzle and I opt out of Sole Society most of the time. Just Fab I opt out sometimes, but most of the time I get stuff from them. I bought from Shoemint and I like their shoes so far.

  • Angie January 2, 2012 at 11:26 pm

    Hey Beth,
    Great reviews so far. You know your shoes :) I I’m not saying that because you’re my favorite cousin. :P

  • Julia Roskoski January 4, 2012 at 6:52 pm

    Shoemint looks like they have nice shoes. The quality looks better than the other shoe clubs. I don’t know if I will try them though. I tried Shoedazzle when they first came out and I was disappointed. It was hard to cancel my membership. I bought from Justfab and liked their shoes better, but I did get a pair I didn’t like. They were good about me returning them, but I haven’t had the budget lately to buy more from them. If I buy shoes from Shoemint, it will take me twice as long to save up for them. I do like the look of the Shoemints though.

  • Cheryl Strumand January 6, 2012 at 3:12 pm

    Shoemint looks very promising! There are a lot of good reviews so far. I haven’t heard anyone complaining about them yet and if something is bad you usually hear about it quickly. Of course I haven’t done a search for shoemint complaints.
    I am one who doesn’t jump on the bandwagon quickly. I didn’t try the shoe clubs till the first one had been out about a year, and when I did try one out it was Justfab.
    If it’s true about the shoemint shoes looking a lot like the Steve Madden shoes you can get at brick and mortar stores, I can see that being a problem for them. If I see a shoemint heel I like and I want it right away, I’m going to go to the store and get it immediately, instead of waiting for delivery, unless the Steve Madden shoe is way more expensive.

  • Bonnie Aster January 10, 2012 at 6:39 pm

    ShoeMint quality looks great from what I have seen. Their styles seem quite limited though. Maybe that’s what they are going for, rare and limited. My husband says Harley Davidson does that. It keeps people wanting more.

  • Nicole G January 23, 2012 at 4:10 am

    I love Shoemint shoes! I have been signed up as soon as I heard about Shoemint. Rachel Bilson is a sweetie and I love Steve Madden designs! I look forward to next months selections.

  • Charlotte October 15, 2012 at 1:51 am

    Hi,
    I really enjoy your reviews. I thinks it’s a great idea to compare different clubs with Shoemint to see who wins.
    I am guessing you have quite a few shoes!
    Would you be interested in donating flats (if you have any).
    http://www.pscenterstageplayers.com would be grateful. Email me if you could help.

  • Debbie October 22, 2012 at 3:55 pm

    I am afraid that I had no idea I was signing up fpr a shoe CLUB!?? However, I called as soon as I looked at the slip in the box explaining I would be buying shoes every month. Howeve, I called to opt of and was assured that I would be taken out.However. I was charged $79.98 for shoes Inever ordered or wanted. Right now I am in the process of getting this charge of my bill.

    • Debbie June 10, 2013 at 3:50 pm

      I feel like a total idiot! I too “signed up” without knowing about it. I had my card charged for $160 before I even realized it. When I called, I was told about the membership, and that what I had inadvertently, and unknowingly paid, so far, was non-refundable. I am not a happy camper! I guess I should take out my magnifying glass and read all of the fine print before I ever do anything. I was searching for a forum to warn other people, and this was all I could find. I am totally pissed off!

      • Donna July 2, 2013 at 5:17 pm

        I got charged twice before I realized I had to “skip month” within the first 5 days of the month! Fortunately, they will take one of the credits off if you call and complain. Here’s the crappier part – you can only use the credit for full-priced items! Like today – they are having a 25% off sale – I wanted to use my credit but it would not apply – I contacted Shoemint and they confirmed that I can only use it for full-priced items.

        These shoe clubs are a scam.

        • Bethany July 23, 2013 at 2:11 pm

          Personally I don’t think ShoeMint is a scam. And blanketing all shoe clubs as a scam based on your experience with one probably isn’t accurate.
          I have done business with many of the shoe clubs and found some to be better than others but I don’t consider any of them outright scams.
          I think a lot of it might be with customer support and how you interact with them. I’m not saying it’s right, but I can imagine a customer support rep might get angry after being yelled at for something they didn’t cause and they might decide to get revenge via your credit card. Of course this is bad business and it shouldn’t happen, but I take this into consideration when talking with customer support and I do my best to be cordial and pleasant.

          • Donna July 29, 2013 at 5:55 pm

            Ok – maybe “scam” was a poor choice of words but the whole thing is very vague and based on what I’m reading so far (here and elsewhere) they make quite a killing on people overlooking the fine print. I was actually very cordial with any customer service reps I dealt with and they were kind in return. I know the business model is not their doing. I do think it’s ultimately the customer’s responsibility to read the fine print but what is the deal with the store credit thing. It’s my money – I should be able to use it on sale items and such. It did not say that I had to use the credit on full price anywhere – I had to ask a customer service rep about it.

          • Bethany April 25, 2014 at 1:13 pm

            I agree the store credit thing is odd. I don’t know if it’s the way their software works or what. I can see it being a pain to have to track a credit that has been partially used. That’s a lot of calculating and tracking. Like if you have an 79.95 credit and you use 69.95. Now there’s 10 dollars and they have to keep track of it until you buy a 79.95 item and then have to subtract 10 from that. It’s much easier to say 1 full credit for 1 full priced item. I think all the clubs have the same policy, but I might be wrong.

  • Ly November 21, 2012 at 4:02 pm

    Please do some research before you sign up for Shoemint. I am very furious with their business practice and have been trying to get my proper refund back for months now. Please visit the Better Business Bureau reviews before you make any purchases from Shoemint.com.

    http://www.la.bbb.org/business-reviews/Shoes-Retail/Shoemint-in-Santa-Monica-CA-100111193#reasonrating

    • Bethany December 10, 2012 at 5:55 pm

      I personally haven’t had a big issue with ShoeMint, but I want to make this review site fair. If you look at BBB complaints, there’s only six in the last 3 years. For any online company that does huge amounts of transactions, I have to think that’s a small number of complaints.

  • Morgan February 14, 2013 at 4:56 pm

    At first I thought ShoeMint was great. I found a pair of their shoes on pinterest and loved them – bought them instantly! In my excitement I did not fully read all the rule and regulations and was charged a $79.98 fee to be a member. This is partially my fault for not fully reading all their rules and regulations, but I do wish they were a little more forth coming with the charge. I have contacted the costumer service rep and they have agreed to reimburse the $79.98, but they were very rude and definitely let me know I would no longer have access to their website.
    Lesson to everyone: Read ALL the fine print!

  • Elle Chaucer June 24, 2013 at 10:22 am

    What a terrible experience I’ve had! I bought the shoes which were poorly made and the strap buckled on my foot. Trying to return them and get my money back? What a disaster!
    They didn’t mail me a return label but instead send it via email when I specifically said that I did not have a printer and that finding one would be an issue. I paid with my credit card and Shoemint refused to refund my credit card and instead decided to send me a check (I’m still waiting weeks later so they probably never sent it). Lastly, the amount they supposedly sent by check (email confirmation) is less than the amount I paid! You are better off buying shoes in a store rather than Shoemint.com. I regret I ever dealt with them.

  • rebecca July 18, 2013 at 6:13 pm

    I did not have a good experience with ShoeMint. Their selection was very limited. The shoes I received were of poor quality. By the time I sent them back, I received less than 50% back of what I originally paid. (If I would have known, I would have just kept the shoes!) I would tell others to stay away from this company.

    • Bethany July 23, 2013 at 2:01 pm

      Maybe I have just been lucky, as I am beginning to see more negative comments about SHoeMint. But for the record, I have not had any issues with returns or extra charges on my credit card when it comes to ShoeMint.

      • Rebecca July 29, 2013 at 4:02 pm

        To be fair, ShoeMint has now contacted me and refunded all of my money. I’m very pleased with the way they resolved my issue.

        I do think it’s important that individuals read all of the fine print before purchasing.

  • Patricia July 24, 2013 at 11:41 pm

    OMG! I just found out my card has being charged each month for stuff I never got! I ordered one thing from here, and now it has become a monthly charge!! I never knew it was a “club” until I got an email saying they were trying to charge my account. Luckily this time I have a new card, and they are not getting that number, no way. I hope I can get my money back!

    • Bethany July 29, 2013 at 2:56 pm

      Yes. There is a monthly fee but you can easily stop the fee from being charged by opting out at the beginning of each month.

  • K.B. August 28, 2013 at 10:58 pm

    The “sign up” for this “shoe service” is extremely vague and very misleading. Anyone who claims otherwise probably owns a “shoe club” or is lying. I ordered a pair of shoes in August 2012. They were cheaply made and I only wore them once. Then, just this past month I notice a random $80 charge to my credit card from shoemint. Thinking it was a mistake, or that someone stole my info, I go onto the site – for the first time in a year – only to see that I have been charged $80 a month for 5 months. I’ve for $400 in these “credits” which expire, can only be used on non-sale merchandise, are non-refundable, and only apply to purchases made in exact “credit” denominations. Want to attempt to spen those credits? They’ve for a hideous, poorly-made sweater just for you! Oh wait, too bad. That sweater is $40 (Probably work $0.50) and since it doesn’t cost a full credit, they’re going to charge your card again. DO NOT SHOP AT THIS SITE! It is the worst shopping experience I have ever had and I sincerely hope they go out of business soon.

    • Bethany September 18, 2013 at 1:37 pm

      I do not own a shoe club nor am I making any profit from Shoemint. Lately I have been getting many comments like yours, but it’s hard to tell if they are real or competitors bashing Shoemint.
      Could you provide details about your situation? Like the name of the shoes you bought and the steps you took to remedy your problems with being charged?

  • Elly September 4, 2013 at 8:30 pm

    ShoeMint used to be great, I bought a fantastic pair of boots last year, but there quality has drastically reduced since then. I recently purchased 3 pairs of shoes and when they arrived there was something wrong with all 3 pairs! Scuff marks or a corrosive substance had been dripped on the toes of one pair, the material being so badly attached to the sole of the shoe that it buckled in a terrible way on another pair, and the discoloration of leather on the last pair that there were big grey stripes on nude colored leather. If there was only 1 pair with a problem I could see it as maybe an accidental slip, but 3 pairs? I cancelled my account.

    • Bethany September 18, 2013 at 1:32 pm

      I am allowing this post as a example of what I believe to be brand bashing. If you’re a legitimate customer, you called customer support right? Why didn’t you mention doing that? What did customer support say?
      You got three pairs of shoes all with problems? What were the names of the shoes? Do you have any specifics?
      That’s what I look out for now that I am receiving negative comments about Shoe Mint.
      Real disgruntled customers want to tell their story (in detail)

      • Elly September 18, 2013 at 3:49 pm

        I’m sorry, i thought my post was detailed, but obviously you want more. You don’t think I was a legitimate customer? Can I post photos on here? If so, how?
        The three shoes were:
        The “Mary” in metallic, size 8.5, with the scuff or drop of corrosive substance down the left toe.
        The “Ahlberg” in black, size 8.5, with the buckling of the leather on the right toe where the leather was badly attached to the sole.
        The “Lea” in nude, size 8.5, where the leather was discoloured to a grey colour on the heel of the left shoe.
        Yes, I spoke to customer service, but my issue wasn’t with customer service, they were really nice and as helpful as they could be (replace the Mary and Ahlberg, I declined due to lack of original quality of all 3 pairs, refund only for the Lea as they were all out of my size, yet again would have declined replacement due to lack of quality on all 3 pairs), but the quality of the customer service doesn’t change the fact that the quality of the shoes has dramatically reduced! My post was a warning in regards to not getting what you pay for anymore with Shoemint.
        Is this enough information? If not please let me know what else you need….

        • Elly September 18, 2013 at 3:57 pm

          Oh, and just incase, the boots I bought last year which are great are the “Nelle” (from what I can read on the inside print of the boot), in black, size 8.5.

  • BeachMint Support October 22, 2013 at 10:32 pm

    Hello!

    I just wanted to take the time to explain how ShoeMint work. After the first credit card purchase that enrolls you in our preferred membership where you can either “skip the month” or a $79.98 store credit is placed into your account. Skipping the month is very easy! You would just have to log into your account and click “skip the month” in the top right hand corner between the 1st-5th. Once you click that link and confirm the skip, you are not billed anything! There is never an obligation to pay and essentially the membership can be completely free.

    If you wanted to read further into our membership it is explained in a paragraph disclaimer directly under the “purchase” button at checkout, on your confirmation email after your first purchase, on our promotional emails as well as our FAQs, Terms of Service and How it works page.

    Other benefits of our membership include a personalized showroom based on the style quiz our customers take at sign up. Keep in mind, that all products are available for purchase. You do not have to solely pick from your showroom selection. We also offer Mintsider rewards points after each purchase you make on our site. You receive 10 points for each dollar you spend. These points can be redeemed for free merchandise. We also constantly have promotional offers for our preferred members. They could include free gifts with purchase, a percentage off ShoeMint shoes, double Mint rewards and many more!

    In regards to returns, all Mints offer prepaid return labels. If you were not satisfied with your purchase, you would just need to contact customer care within our return policy time period of 30 days and they would be happy to assist you with a return or exchange.

    If anyone ever has additional questions or concerns please feel free to contact customer care at: shoemint 888-483-8093, customercare@shoemint.com or live chat with us. Have a wonderful day!

    Sincerely,
    BeachMint Support

  • Christie Y April 25, 2014 at 1:21 pm

    For the life of me, After one purchase, I don’t know why anyone would continue to buy from this company!
    When I splurged on a more expensive pair of shoes, I expected better quality than the more modestly priced shoe clubs.
    DON’T BE FOOLED!
    This company thinks they can throw up a semi-well known designer and then charge exorbitant prices.
    These shoes are the same shoes as the other clubs, only higher in price.

  • Chelsea August 6, 2014 at 2:02 pm

    Is if possible to buy just one pair of shoes and then cancel or not sign up? Or do you have to get charged the membership fee on top of it?

    • Bethany August 14, 2014 at 12:13 pm

      You can sign up and buy shoes And never get charged a monthly fee. All you have to do is remember to opt out at the beginning of the month.

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